Operational automation for mid-market service businesses.
We reduce labor-intensive work, improve throughput, and give leaders reliable visibility—by combining best-fit SaaS tools with focused custom software where the gaps are.
- ✓Automate repeatable workflows—intake, scheduling, billing, reconciliation—and cut manual back-office effort.
- ✓Reduce operational risk with fixed milestones, tight scope, and production-quality engineering.
- ✓Integrate across the tools you already use, then fill only the gaps with targeted custom software.
- ✓Faster time-to-value through modern AI-augmented delivery, without turning your business into an experiment.
Trusted by these companies, and many more
Everything you need to help your business succeed.
Productized automation packages with clear scope, fast delivery, and measurable operational ROI.
Workflow Acceleration
Automate high-frequency internal work—intake, scheduling, approvals, reconciliations—and replace tribal knowledge with enforced rules in software.
Typical range: $15K–$40K
Learn more →Customer Portal
Give customers self-service visibility and actions so your team handles fewer status requests, improves collection speed, and reduces support load.
Typical range: $25K–$85K+
Learn more →Data Insights
Automated, recurring reporting delivered to inboxes and dashboards. Standardize metrics and give operational leaders timely, consistent visibility.
Typical range: $5K–$15K setup + $1K–$6K/mo
Learn more →Outcomes, not projects
A small set of repeatable patterns—deployed in different operational realities.
A finance team needed payouts categorized automatically for accounting ingestion. After automating rules around payment data, manual category work was eliminated and month-end close became predictable.
Month-end close time reduced significantly
A CRM and client-facing portal replaced spreadsheets and email chains for job tracking. Inbound status calls dropped and collection turnaround improved with visible workflow states.
Inbound support requests reduced
An employee scheduling tool automated coordination that previously lived in a shared spreadsheet. Administrative overhead dropped and scheduling conflicts were caught before they reached clients.
Scheduling admin effort reduced
Frequently asked questions
If you can't find what you're looking for, email our team at sales@groshong.software and we'll be happy to help.
How does an engagement typically start?
We begin with a 20-minute intro call to understand your operations and identify 2–3 high-leverage automation candidates. From there, we scope a fixed-price plan with clear milestones and deliverables—no open-ended retainers.
What does "fixed scope" actually mean for pricing?
Before we build anything, you receive a written plan with a defined deliverable list, timeline, and price. That price does not change unless you explicitly change the scope. You know exactly what you are buying.
How quickly can you deliver?
Most Workflow Acceleration engagements land in 6–12 weeks from signed agreement. Portal implementations typically run 10–20 weeks. Data Insights setups are often 4–6 weeks, with ongoing monthly delivery after that.
Do you work with companies that already have software?
Yes—most of our clients have existing tools (accounting, CRM, scheduling, payments). We integrate with what you have and add targeted automation where the gaps are. We do not require you to replace your current stack.
What kinds of companies do you work best with?
We focus on mid-market private service companies with $10M–$1B in revenue: professional services, field services, logistics, healthcare operations, and similar firms where operational throughput and back-office efficiency drive margins.
How do you handle data security and access?
We follow least-privilege access practices: we request only the permissions needed for the specific integration, document every system connection, and remove access when the engagement closes. NDAs are available on request.
What happens after launch?
Every engagement includes a stabilization period to resolve issues in production. We also offer multi-year support contracts to keep your systems running reliably—and Data Insights is a subscription service with ongoing monthly delivery.
Can we start small and expand later?
Absolutely. The suite is designed to compound: start with Workflow Acceleration to remove internal manual work, then add a Customer Portal when it makes sense, then layer in Data Insights. Each offering stands alone.
How do I get started?
Book a 20-minute intro call at groshong.software/contact, or send an email to sales@groshong.software. We respond within 2 business days with a proposed next step.
Book an Intro Call with GSS
We work best with mid-market service companies who want measurable ROI and rapid delivery. Tell us about your operations and we'll identify the highest-leverage automation opportunities.